FAQ's


How can I connect my Rapidox to the equipment I am testing? more less


Am I able to rent a Rapidox? more less


What is included on my Rapidox calibration certificate? more less


How often should I calibrate my Rapidox? more less


What servicing options do you offer for the Rapidox range? more less


What after-sales support is provided for the Rapidox products? more less


How long will it take to deliver my Rapidox? more less


Where are the Rapidox SF6 analysers manufactured? more less


What are the sales terms for purchasing a Rapidox and do I get a warranty? more less


How long will it take to receive a quotation for a Rapidox? more less


Which Rapidox is right for me? more less


Where can I find the technical specification for the Rapidox? more less


Which gases can I measure with the Rapidox? more less
Troubleshooting
Please select the Rapidox range that you require troubleshooting for:
Team Viewer
Team Viewer™ is a remote diagnostics service that allows for Cambridge
Sensotec technicians to easily assist with technical difficulties that may be encountered whilst using the Rapidox gas analysers. Provided as part of the Rapidox warranty, Team Viewer™ is able to log-on to the PC connected to the analyser directly, allowing for quick and easy diagnostics without the need for costly return shipment.
If no internet connection is available, diagnostic data can be downloaded from the Rapidox and sent to Cambridge Sensotec via email, for analysis. For further information or instruction please contact Cambridge Sensotec.
If you have been directed to this page for remote diagnostics, please download the application below and follow the instructions provided.